9-1-1 Public Education

9-1-1 Public Education Program

The objective of the 9-1-1 ACOG Public Education Program is to educate the public on the proper use of 9-1-1 in order to obtain help in an emergency. We believe it is our responsibility to try and educate our citizens on proper uses of the 9-1-1 emergency number to save lives and property.

The most important messages of our 9-1-1 public education program are:

  • Call 9-1-1 in emergencies only
  • How to call 9-1-1 utilizing landline or cellular phones
  • What to say to the 9-1-1 Dispatcher in the event of a police, fire, or medical emergency

Meet Lysa Baker, ENP, RPL

Lysa Baker, ENP, RPL is the 9-1-1 Education Coordinator for 9-1-1 ACOG. Lysa has dedicated 18 years to her career in public safety as a communications officer, reserve police officer and training coordinator. In her current role, she’s responsible for all 9-1-1 training courses at the 9-1-1 ACOG Institute and 9-1-1 public education in Central Oklahoma.

Lysa is a Registered Public Safety Leader (RPL) with APCO International, registered Emergency Number Professional (ENP) with national NENA, a nationally certified APCO instructor, active member of the National Public Educator’s Forum, and an instructor/Team Leader for TERT (Telecommunicator Emergency Response Team). She has served on the APCO Oklahoma Chapter Executive Board for the last five years and is the current First Vice President. She also co-chairs the APCO Oklahoma Bylaws committee and is a member of the ProCHRT committee.

Lysa is a graduate of the University of Central Oklahoma with a degree in Criminal Justice and Organizational Communications.

Staff Contact

Lysa Baker, ENP, RPL
9-1-1 ACOG Education Coordinator


PHOTO DETAIL
2013 F5 Tornado, Moore, Oklahoma

9-1-1 and Kids

Teaching children how to call 9-1-1 can be a valuable lesson. Understanding how to call  9-1-1 and the types of information the 9-1-1 dispatcher will need to know to offer assistance can be even more valuable. The information needed by the call taker goes beyond the phone number and address.

School Public Education

Teaching children how to call 9-1-1 can be a valuable lesson. Understanding how to call  9-1-1 and the types of information the 9-1-1 dispatcher will need to know to offer assistance can be even more valuable. The information needed by the call taker goes beyond the phone number and address..

Dispatcher Recognition

The Everyday Hero award recognizes an individual 9-1-1 Dispatcher who has contributed significantly to the profession of public safety communications.

Non Emergency Numbers

A list of non emergency numbers for the towns, cities and counties throughout Central Oklahoma.

9-1-1 Q & A

Answers to the top questions we get about 9-1-1 in Central Oklahoma including when should you call 9-1-1, and can you call 9-1-1 on your wireless phone.

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Material Request

Materials can be requested for PSAP or Member Agencies Only. The 9-1-1 ACOG Region consist of Cleveland, Logan, Oklahoma, and Canadian Counties.

9-1-1 ACOG Entities

From Arcadia to Yukon, learn about the cities, towns and counties that form 9-1-1 ACOG.

9-1-1 Facts

The E9-1-1 system and the operations of 9-1-1 ACOG are funded through 9-1-1 service fees enacted by local governments and collected from telephone service providers, according to enabling legislation, in the following manner…

Telecommunication Service Providers

Companies providing phone service in the Central Oklahoma region must file as a CLEC with the Oklahoma Corporation Commission. The Company applying for their CCN (Certificate of Convenience and Necessity) and doing business within the Central Oklahoma region should also enter an agreement with 9-1-1 ACOG. Click here to download it.

9-1-1 Dispatcher Recognition

Nomination Form

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