9-1-1 ACOG: WHO WE ARE
The 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) is an intergovernmental entity formed to implement, administer and coordinate the operation of the regional Enhanced 9-1-1 (E9-1-1) emergency communication service in Central Oklahoma. On April 15, 1988, ACOG in partnership with local and state officials, created 9-1-1 ACOG.
Today, 9-1-1 ACOG provides funding, planning, technical, training, and educational outreach assistance to 21 Emergency Communication Centers (ECC) throughout the four-county region, which serve nearly 50 communities, enabling those agencies to deliver the highest quality Enhanced 9-1-1 service.
HOW 9-1-1 ACOG is FUNDED: 9-1-1 ACOG is funded by service fees from landline and wireless phone users. This funding is used to build and maintain the system infrastructure needed to operate a regional enhanced 9-1-1 system. ACOG also performs special studies and services beyond the realm of basic core services on a fee-for-service basis. These services are requested by individual or groups of local governments or an outside entity.
ADMINISTRATION & PLANNING
9-1-1 ACOG is governed by a Board of Directors that consists of elected officials appointed by county commissions and city/town councils of the communities in which 9-1-1 ACOG serves.
The 9-1-1 Regional Planning and Advisory Committee (9-1-1 RPAC) consists of 9-1-1 managers and other public safety officials from the region. This body also advises both the Board of Directors and staff on policies that impact the operations of the regional system.
TECHNOLOGY & SYSTEM SUPPORT
9-1-1 ACOG is one of the largest 9-1-1 systems in Oklahoma and provides suburban communities in Central Oklahoma a highly complex, state-of-the-art, Enhanced 9-1-1 system. Our System Specialists provide ECCs with Help Desk support (24×7), system monitoring and quarterly preventative maintenance.
As one of the largest 9-1-1 systems in Oklahoma, 9-1-1 ACOG seeks to successfully plan, procure, implement, and operate a Next Generation 9-1-1 (NG9-1-1) solution to support the 21 agencies and the citizens living and working in the 50 communities served by ACOG. In March 2019, the consulting firm of Mission Critical Partners (MCP) was selected to strategically navigate 9-1-1 ACOG over the next two years to achieve the following objectives pertaining to the successful implementation of NG9-1-1.
TRAINING & EDUCATION
In 1994, ACOG established the 9-1-1 Training Institute to offer Central Oklahoma emergency dispatchers a top quality, affordable and nationally accredited alternative to expensive out-of-state training.
Provides over 35 mandated and continuing education courses on topics related to 9-1-1 operations, supervision and leadership.
Geographical Information Systems (GIS) provide critical tools used by 9-1-1 call-takers to locate callers. 9-1-1 ACOG collaborates with communities in Central Oklahoma to ensure map data is updated regularly so that the most current information is available to process 9-1-1 calls accurately and promptly. To achieve this, 9-1-1 ACOG GIS staff coordinates with its member entities to ensure the map data contains the most up-to-date data for the dispatchers to use.
Authority is granted by the Logan and Cleveland County Commissioners for 9-1-1 ACOG to be responsible for assigning addresses in the unincorporated parts of the two counties. Addresses are given to both private citizens and developers. In order to process an address request, a legal description or survey of the property is necessary.
As 9-1-1 ACOG was developed with public funds, and in accordance with the Oklahoma Open Records Act, data is made available to the public. For this to happen, 9-1-1 ACOG has partnered with the University of Oklahoma’s Center for Spatial Analysis to allow for easy public access to the regional GIS mapping data. This publicly accessible web portal allows the public, as well as those communities that make up the Association, to access the data in an easily usable format.