9-1-1 Dispatchers
Unseen Heroes

ACOG celebrates and honors 9-1-1 Dispatchers across Central Oklahoma during National Telecommunicator Week, April 8-14.

Hilda, a 9-1-1 Dispatcher with the City of Bethany, is pictured here with gifts of appreciation from 9-1-1 ACOG including this year’s Unseen Hero T-shirt and a basket full of goodies. Bethany is a member of 9-1-1 ACOG.

Bobby, a 9-1-1 Dispatcher with the City of Guthrie, and Shelley Director of the Guthrie PSAP. Guthrie is a member of 9-1-1 ACOG. Also pictured are Robin Murray, 9-1-1 Institute Programs Manager; Brent Hawkinson, Division Director, 9-1-1 and Public Safety and Chris Camp, 9-1-1 Support Manager.

Unseen Heroes

National Public Safety Telecommunicators Week brings well deserved attention and recognition to 9-1-1 dispatchers who are an invaluable part of every community’s emergency response team. Assuring rapid response by fire, police and medical personnel during emergencies, the men and women who take 9-1-1 calls and send assistance are sometimes overlooked for the critical role that they play in coordinating lifesaving efforts and first response. Their jobs are highly difficult and incredibly important.

Crucial Role

All across Central Oklahoma, 9-1-1 dispatchers respond quickly to unexpected emergencies, every single day. They play a crucial role in the lifesaving process, providing an invaluable connection between emergency services and the people who need them. ACOG is thankful for the men and women who shoulder this responsibility and we recognize the invaluable assistance that they provide us in effectively protecting our communities.


Telecommunicators Week began in California in 1981 and quickly grew to become a national week of recognition. Just ten years later, Congress officially designated the second week of each April as a time to remember the critical role that dispatchers play in keeping us all safe.

9-1-1 Training Institute

Learn more about the 9-1-1 Training Institute, well-known throughout Central Oklahoma and the state. Robin Murray is the 9-1-1 Institute Programs Manager.

9-1-1 GIS

Geographical Information Systems (GIS) provide critical tools used by 9-1-1 call-takers to locate callers.    9-1-1 ACOG collaborates with communities in Central Oklahoma to ensure map data is updated regularly so that the most current information is available to process 9-1-1 calls accurately and promptly.

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