Carolyn Glover has accomplished something that a very small percentage of her peers in public safety communications have ever done, she has been “saving lives” of Norman residents for 30 years. Because of a variety of factors, including stress and shift work, it is rare to hear of a dispatcher staying in the profession for this length of time. Carolyn started as a dispatcher on August 15, 1984 as a fire dispatcher and transferred to the police department when the dispatching services were combined in the late 1990’s. “Carolyn remains a spark of energy within our 911 center. I can count on one hand the number of dispatchers in the State of Oklahoma that I know who have reached this milestone”, says Lance Terry, Communications Manager for the City of Norman. The City of Norman, as well as the profession as a whole, is lucky to have such a dedicated individual who is committed to serving the citizens of Norman.