Fact Sheet 1 : An Introduction to NG9-1-1 Basics
Learn what NG9-1-1 is and the benefits this life-saving, cutting-edge technology will bring to your community.
Fact Sheet 2: NG9-1-1 Transition Overview
Discover what all is involved behind-the-scenes as 9-1-1 ACOG transitions to NG9-1-1 and how it impacts our 21 Emergency Communication Centers (ECCs).
Fact Sheet 3 : Next Generation Core Services Implementation Steps
Transition from the legacy, circuit-switched 9-1-1 system to the Emergency Services IP network (ESInet) is a heavy lift and will happen in phases. Find out the implementation steps for a seamless transition.
Fact Page 4 : Call-Handling Implementation
Learn about the call-handling implementation phases.
NG9-1-1 Frequently Asked Questions
Find answers to Frequently Asked Questions (FAQs) about NG9-1-1.