Fact Sheet 1 : An Introduction to NG9-1-1 Basics

Learn what NG9-1-1 is and the benefits this life-saving, cutting-edge technology will bring to your community.


Fact Sheet 2: NG9-1-1 Transition Overview

Discover what all is involved behind-the-scenes as 9-1-1 ACOG transitions to NG9-1-1 and how it impacts our 21 Emergency Communication Centers (ECCs).


Fact Sheet 3 : Next Generation Core Services Implementation Steps

Transition from the legacy, circuit-switched 9-1-1 system to the Emergency Services IP network (ESInet) is a heavy lift and will happen in phases. Find out the implementation steps for a seamless transition.


Fact Page 4 : Call-Handling Implementation

Learn about the call-handling implementation phases.


Brent Hawkinson

9-1-1 & Public Safety Director

NG9-1-1 Frequently Asked Questions

Find answers to Frequently Asked Questions (FAQs) about NG9-1-1.


Training Schedule

NG9-1-1 Training Schedule & Content for 9-1-1 ACOG ECCs

Coming Soon

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