911 ACOG: WHO WE ARE
The 911 Association of Central Oklahoma Governments (911 ACOG) is an intergovernmental entity formed to implement, administer and coordinate the operation of the regional Enhanced 911 (E911) emergency communication service in Central Oklahoma. On April 15, 1988, ACOG in partnership with local and state officials, created 911 ACOG.
Today, 911 ACOG provides funding, planning, technical, training, and educational outreach assistance to 21 Emergency Communication Centers (ECC) throughout the four-county region, which serve nearly 50 communities, enabling those agencies to deliver the highest quality Enhanced 911 service.
HOW 911 ACOG is FUNDED: 911 ACOG is funded by service fees from landline and wireless phone users. This funding is used to build and maintain the system infrastructure needed to operate a regional enhanced 911 system. ACOG also performs special studies and services beyond the realm of basic core services on a fee-for-service basis. These services are requested by individual or groups of local governments or an outside entity.
ADMINISTRATION & PLANNING
911 ACOG is governed by a Board of Directors that consists of elected officials appointed by county commissions and city/town councils of the communities in which 911 ACOG serves.
The 911 Regional Planning and Advisory Committee (911 RPAC) consists of 911 managers and other public safety officials from the region. This body also advises both the Board of Directors and staff on policies that impact the operations of the regional system.
TECHNOLOGY & SYSTEM SUPPORT
911 ACOG is one of the largest 911 systems in Oklahoma and provides suburban communities in Central Oklahoma a highly complex, state-of-the-art, Enhanced 911 system. Our System Specialists provide ECCs with Help Desk support (24×7), system monitoring and quarterly preventative maintenance.
As one of the largest 911 systems in Oklahoma, 911 ACOG seeks to successfully plan, procure, implement, and operate a Next Generation 911 (NG911) solution to support the 21 agencies and the citizens living and working in the 50 communities served by ACOG. In March 2019, the consulting firm of Mission Critical Partners (MCP) was selected to strategically navigate 911 ACOG over the next two years to achieve the following objectives pertaining to the successful implementation of NG911.
TRAINING & EDUCATION
In 1994, ACOG established the 911 Training Institute to offer Central Oklahoma emergency dispatchers a top quality, affordable and nationally accredited alternative to expensive out-of-state training.
Provides over 35 mandated and continuing education courses on topics related to 911 operations, supervision and leadership.
Geographical Information Systems (GIS) provide critical tools used by 9-1-1 call-takers to locate callers. 911 ACOG collaborates with communities in Central Oklahoma to ensure map data is updated regularly so that the most current information is available to process 911 calls accurately and promptly. To achieve this, 911 ACOG GIS staff coordinates with its member entities to ensure the map data contains the most up-to-date data for the dispatchers to use.
Authority is granted by the Logan and Cleveland County Commissioners for 911 ACOG to be responsible for assigning addresses in the unincorporated parts of the two counties. Addresses are given to both private citizens and developers. In order to process an address request, a legal description or survey of the property is necessary.
As 911 ACOG was developed with public funds, and in accordance with the Oklahoma Open Records Act, data is made available to the public. For this to happen, 911 ACOG has partnered with the University of Oklahoma’s Center for Spatial Analysis to allow for easy public access to the regional GIS mapping data. This publicly accessible web portal allows the public, as well as those communities that make up the Association, to access the data in an easily usable format.