Brent L. Hawkinson, ENP
911 & Public Safety Director
911 Administrative Assistant
911 ACOG WORK GROUPS
Education and Dispatch Recognition Group
This group addresses public education and outreach Planning; National Telecommunicator Week Activities; and public safety and telecommunicators training classes offered by the 9-1-1 Training Institute.
9-1-1 Users Work Group
The 9-1-1 Users Work Group reviews current 9-1-1 system trouble tickets received from the 9-1-1 ACOG ECCs. The group recommends protocols for current features, functionalities and technology interfaces.
Planning Work Group
The Planning Work Group plans for Next Generation 9-1-1 technology and services for the regional 9-1-1 system. The group addresses current and future technology changes, as well as makes long-range plans and policy recommendations.
GIS and Addressing Working Group
The Geographical Information/Addressing Working Group reviews current Geographical Information System (GIS) standards and processes and recommends regional GIS and addressing “best practices” to accomplish efficient processes.