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March 2, 2021 Presentation: NGA911

Click here to view the 9-1-1 Regional Planning & Advisory Committee roster.

Staff Contacts

Brent L. Hawkinson, ENP

911 & Public Safety Director

Shana Sapp

911 Administrative Assistant


Education and Dispatch Recognition Group

This group addresses public education and outreach Planning; National Telecommunicator Week Activities; and public safety and telecommunicators training classes offered by the 911 Training Institute.

911 Users Work Group

The 911 Users Work Group reviews current 911 system trouble tickets received from the 911 ACOG ECCs. The group recommends protocols for current features, functionalities and technology interfaces.

Planning Work Group

The Planning Work Group plans for Next Generation 911 technology and services for the regional 911 system. The group addresses current and future technology changes, as well as makes long-range plans and policy recommendations.

GIS and Addressing Working Group

The Geographical Information/Addressing Working Group reviews current Geographical Information System (GIS) standards and processes and recommends regional GIS and addressing “best practices” to accomplish efficient processes.

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