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March 2, 2021 Presentation: NGA911

Click here to view the 9-1-1 Regional Planning & Advisory Committee roster.

Staff Contacts

Brent L. Hawkinson, ENP

911 & Public Safety Director

Shana Sapp

911 Administrative Assistant


Education and Dispatch Recognition Group

This group addresses public education and outreach Planning; National Telecommunicator Week Activities; and public safety and telecommunicators training classes offered by the 9-1-1 Training Institute.

9-1-1 Users Work Group

The 9-1-1 Users Work Group reviews current 9-1-1 system trouble tickets received from the 9-1-1 ACOG ECCs. The group recommends protocols for current features, functionalities and technology interfaces.

Planning Work Group

The Planning Work Group plans for Next Generation 9-1-1 technology and services for the regional 9-1-1 system. The group addresses current and future technology changes, as well as makes long-range plans and policy recommendations.

GIS and Addressing Working Group

The Geographical Information/Addressing Working Group reviews current Geographical Information System (GIS) standards and processes and recommends regional GIS and addressing “best practices” to accomplish efficient processes.

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